Privacy Policy

Effective Date: June 4, 2024

This website is operated by Micronbrane Medical Company Limited (“we” or “us“), having a postal address at: Room A212, 2nd Floor, No. 2, Section 2, Shengyi Road, Zhubei City, Hsinchu County 302058, Taiwan. We can be reached by email at info@micronbrane.com (or, for any questions or requests pertaining to this privacy policy, at dataprotection@micronbrane.com) or by telephone at +886.3667.3123.

We value your privacy and are committed to being transparent about how we collect, use, and share information about you. This privacy policy (“Privacy Policy“) is intended to help you understand:

• Who we are
• What information we collect
• How we use information we collect
• Where we use information we collect
• How we disclose information we collect
• How we store and secure information we collect
• How long we keep information we collect
• Your data protection rights
• Our policy towards cookies
• Other important privacy information

Who we are

Micronbrane Medical Company Limited is the controller of the information we collect about you.

What information we collect

We collect the following information about you:

• Information you provide to us – we collect your name, email address and other demographic information when you complete and submit a form.
• Information we collect automatically – we collect certain information about you such as device, operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data when you visit and interact with our website.
• Information we collect through cookies and other tracking technologies – we collect certain information about you through cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality.

How we use information we collect

How we use information about you depends in part on which features of our website you interact with and how you interact with them, as well as any preferences you have communicated to us.

Below are the specific purposes for which we use your Personal Data:

• To provide our products and services to you – We use information about you to operate our website and provide our products and services to you, including to process transactions with you.
• To communicate with you about our products and services – We use your contact information to send transactional communications via email, including confirming your purchases, sending you billing information, responding to your comments, questions, and requests, and sending you technical notices, updates, security alerts, and administrative messages.
• Customer support – We use information about you to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash data, and to repair and improve our products and services.
• For marketing purposes – We use information about you to send promotional communications that may be of specific interest to you, including information about new features, survey requests, newsletters, and events. We also communicate with you about new products and services, promotions, and contests. You can always opt-out of our use of your information for certain marketing purposes by contacting us, as provided below.
• For research and development purposes – We use information about you and information about how you use our products and services to improve our products and services and to develop new products, services, features and technologies that benefit our users and the public.
• For safety and security purposes – We use information about you to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent, or illegal activities.
• To comply with a legal requirement – We use information about you where we are required to do so by applicable law.
• To protect our legitimate business interests – We use information about you where we believe it is necessary to do so to protect our legitimate business interests, but only to the extent the same are not overridden by your data protection interests.
• With your consent – We use information about you where you have given us consent to do so for a specific purpose not listed above.

Legal bases for processing (for EEA users)

• If you are an individual in the European Economic Area (EEA), we collect and use information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the website features you interact with and how you interact with them. This means we collect and use your information only where:
• It is necessary to operate our website and provide our products and services to you, including to operate our products and services, provide customer support, and to protect the safety and security of our products and services;
• It satisfies a legitimate interest which is not overridden by your data protection interests, such as for research and development purposes, to market our products or services, and to protect our legitimate business interests;
• You have given us your consent to do so for a specific purpose; or
• We are required to do so to comply with a legal obligation.

If you have consented to our use of your information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our website, products, and/or services.

Legal bases for processing (for Taiwanese users)

If you are an individual in Taiwan, we collect and use information about you only where we have legal bases for doing so under applicable Taiwanese laws. The legal bases depend on the website features you interact with and how you interact with them. This means we collect and use your information only where:

• It is expressly required by law;
• There is a contractual or quasi-contractual relationship between you and us, and proper security measures have been adopted to ensure the security of your information;
• You have made public your information;
• Your information has been publicized legally;
• It is necessary for statistics gathering or academic research by an academic institution in pursuit of public interests, provided that your information, as processed or disclosed by us, may not lead to your identification;
• You have given us your consent to do so for a specific purpose;
• It is necessary to further public interests;
• Your information is obtained from publicly available sources unless you have an overriding interest in prohibiting the processing or use of such information; or
• Your rights and interests of the data subject will not be infringed upon.

Where we use information we collect

We use information about you only within the following territories: United States, Singapore, Taiwan.

How we disclose information we collect

We do not disclose information about you to third parties, except:

• With your consent – We may disclose information about you to third parties when you have given us your consent to do so.
• To service providers – We may disclose information about you to third-party service providers providing website development, hosting, maintenance, backup, storage, and other services for us. If a service provider needs to access information about you to perform services on our behalf, they do so under close supervision from us, and are required to follow appropriate security and confidentiality procedures designed to protect your information.
• To affiliated companies – We may disclose information about you to our affiliated companies in order to operate our products and services and to offer products and services from our affiliated companies to you.
• To comply with enforcement requests and applicable laws; to enforce our rights – In exceptional circumstances, we may disclose information about you to a third party if we believe that sharing such information is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect us, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
• In connection with a business transfer – We may disclose or transfer information we collect under this Privacy Policy in connection with any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our website if such a transaction takes place, as well as any choices you may have regarding your information.

How we transfer information we collect internationally

We collect information globally and may transfer, process, and store information about you outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of operating our website and/or providing you our products and services. Whenever we transfer your information, we take steps to protect it.

International transfers among our affiliated companies

To facilitate our global operations, we transfer information globally and allow access to that information from countries in which our affiliated companies have operations for the purposes described in this Privacy Policy. These countries may not have equivalent privacy and data protection laws to the laws of many of the countries where our customers and users are based.

When we disclose information about you within and among our affiliated companies, we make use of the standard contractual data protection clauses, which have been approved by the European Commission, to safeguard the transfer of information we collect from users based in the European Economic Area, the United Kingdom, and Switzerland.

International transfers to third parties

Some of the third parties to whom we may disclose your information under this Privacy Policy are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we disclose information of customers in the European Economic Area, the United Kingdom, or Switzerland, we make use of the European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.

How we store and secure information we collect

We use industry standard technical and organizational measures to prevent unauthorized access or disclosure of the information we collect and store. Notably, all connections to and from our website are encrypted using Secure Socket Layer (SSL) technology.

While we implement these measures to protect your information, you must understand that no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

How long we keep information we collect

We keep information about you only for as long as necessary to achieve the specific purpose(s) for which such information was initially collected, or as otherwise required or permitted under applicable law. For example, if you have completed and submitted a contact form, we will keep your contact information for as long as it is necessary to process your inquiry and communicate with you in connection therewith.

Once this retention period has expired, we will either delete or de-identify your information or, if this is not possible (for example, because the information has been stored in backup archives), we will securely store your information separately to prevent it from being used until deletion is possible.

Your data protection rights

As a data subject, you have the following rights:

• The right to access – You have the right to request access to the information we have collected about you. Additionally, you have the right to request that we provide you with a copy of your information.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.
• The right to erasure – You have the right to request that we erase the information we have collected about you, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of the information we have collected about you, under certain conditions.
• The right to object to processing – You have the right to object to our processing of the information we have collected about you, under certain conditions.
• The right to data portability – You have the right to request that we transfer the information that we have collected about you to another organization, or directly to you, under certain conditions.

Additionally, you have the right not to be subject to a decision based solely on automated processing, including profiling.

If you would like to exercise any of these rights, please contact us at: dataprotection@micronbrane.com. We will respond to you within one (1) month.

Our policy towards cookies

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in;
• Understanding how you use our website;
• Improving our website and user experience;
• Detecting frauds and enhancing security.

What types of cookies do we use?

Our website uses the following cookies:

• Functionality cookies – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
• Advertising cookies – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

By continuing to use our website without changing your browser’s cookie settings, you consent to our use of cookies as described in this Privacy Policy.

Other important privacy information

Additional disclosures for California residents

Sensitive personal information

We do not use or disclose sensitive personal information for purposes other than permitted under applicable laws.

Our policy towards children

We do not knowingly collect, solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with data without their consent, he or she may contact us at dataprotection@micronbrane.com and we will delete said data within one (1) month.

Privacy policies of other websites

Our website may contain links to other websites. This Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on our website’s homepage, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy. This Privacy Policy was last updated on June 4, 2024.

Questions and Suggestions

If you have any questions, suggestions, or concerns about this Privacy Policy or how your information is handled, feel free to contact us via email at dataprotection@micronbrane.com, or at the address or phone number first written above.